We take your privacy seriously. This page explains exactly what data we collect, why we collect it, and how we keep it safe — in plain language every Filipino member can understand.
When you register an account with all casino, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and your preferred payment method details. We also collect information generated by your use of the platform, such as login timestamps, device type, browser version, IP address, and your betting or gaming activity history. Identity verification documents — such as a government-issued ID or proof of address — may be requested in line with our Know Your Customer obligations under Philippine financial regulations. If you contact our support team, we retain records of that correspondence to help us resolve issues and improve our service quality over time. We do not collect sensitive personal information such as biometric data, political opinions, or religious beliefs, and we have no interest in gathering data beyond what is strictly necessary to operate a safe and compliant platform for Filipino members. All data collection is conducted transparently, and you will always be informed at the point of collection what information is being gathered and for what purpose. You may review the data we hold about you at any time by contacting us using the email address provided in the footer of this page.
Your personal data is used primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos, verify your identity, and ensure that our platform remains secure and free from fraud. We also use aggregated, anonymised data to analyse platform performance, improve the user experience for Filipino members, and develop new features that better serve your needs. all casino does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — your data belongs to you, and we treat it with the highest level of confidentiality. We may share limited data with trusted third-party service providers — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary to deliver our services, and all such partners are contractually bound to handle your data securely. In certain circumstances, we may be required by Philippine law or a competent regulatory authority to disclose personal data; in such cases, we will comply with our legal obligations while taking all reasonable steps to protect your interests. Our internal access controls ensure that only authorised personnel with a legitimate operational need can view your personal information. We conduct regular reviews of our data access policies to ensure they remain appropriate and proportionate.
We retain your personal data for as long as your account remains active and for a further period as required by applicable Philippine laws and regulations — typically five years after account closure, in line with standard financial record-keeping requirements. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised in accordance with our internal data retention schedule. all casino uses industry-standard security measures to protect your information, including SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage for sensitive records, and multi-factor authentication options for account access. Our servers are hosted in secure data centres with physical and logical access controls, and we conduct regular security audits to identify and address potential vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and as promptly as the circumstances allow. You are also responsible for keeping your own login credentials secure — please use a strong, unique password and never share your account details with anyone. If you believe your account security has been compromised, contact us immediately using the email address in the footer below.
As a member of all casino and a resident of the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of your data subject to our legal retention obligations. You may also object to certain types of data processing, request that we restrict how we use your data while a dispute is being resolved, and — where processing is based on your consent — withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, simply contact us using the email address displayed in the footer of this page; we will respond to all verified requests within a reasonable timeframe and in accordance with applicable Philippine data protection law. If you have opted in to receive marketing communications from us, you can unsubscribe at any time by following the unsubscribe link in any marketing email or by contacting us directly. We will never make the provision of our core services conditional on your consent to marketing communications — opting out will not affect your ability to use the platform. If you feel that your data rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such complaints seriously and will cooperate fully with any regulatory investigation.
all casino uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how members interact with our site so we can continue to improve the experience. Essential cookies are strictly necessary for the platform to operate — for example, to keep you logged in during a session — and cannot be disabled without affecting core functionality. Analytical cookies help us understand which features are most popular and where members encounter difficulties, allowing us to prioritise improvements that matter most to Filipino users. You can manage your cookie preferences through your browser settings at any time; most modern browsers allow you to block or delete cookies, though doing so may affect certain features of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our cookie usage is reviewed periodically to ensure it remains proportionate and aligned with current best practices. If you have questions about specific cookies used on the platform, please reach out to us via the contact email in the footer.
Our FAQ page covers the most common questions from Filipino members in plain, easy-to-understand language. If you are ready to get started, registration is free and takes under three minutes on any Philippine mobile device.